AI AUTOMATION

Hello M2M

Customer questions and lead qualification consumed valuable team time and created inconsistent response delays.

ROLE
AI Automation Engineer

BUILT FOR
Marketing2theMax

Why I built it

Customer questions and lead qualification consumed valuable team time and created inconsistent response delays.

What I built

I connected AI agents to real business workflows for customer support and lead triage, with structured prompts, routing and operational hand-off.

What the work delivered

  • Automated first-line customer support
  • Faster lead qualification and routing
  • Production workflows rather than isolated demos
  • More consistent responses and hand-offs

Technology

n8n · Claude API · Webhooks · Workflow automation

Explore the project